Once you contact us and let us know you are interested in using our services, we will arrange a convenient time for us to meet you at your home. We will arrive equipped with samples and catalogues of interlock and flagstone. If necessary, a consultation with our designer will be arranged at this time. At the end of our initial consultation we will provide a firm written quote or an approximate estimate until decisions on materials will be made.
To finalize the deal we require the customer to sign a contract and provide a deposit (25%); we will then book a project start time*. An additional 25% will need to be paid before the project start date; this will allow the project to commence. The balance is due when the project is complete.
Once the job is complete we ask all our customers for any valuable feedback, and a testimonial to be used in our marketing materials; we count on you being very satisfied with the work we provide. We believe the key to success is to deliver quality at the highest level we can achieve to our customers.
All stonework comes with a 1 year warranty.
*All project schedules are weather permitting.